Wholesale Partnership

Our wholesale partnership is intended for advertising agencies, distributors, promotional products dealers and other business customers who order our products for their clients, for resale, or in larger or recurring quantities.

The partner account combines wholesale pricing, the online print configurator and an order management application. Once logged in, you can access orders, artwork files, current order status, prices, delivery details, documents and communication relating to individual orders all in one place.

What the partner account includes

In brief, ideally presented as clear icons/cards:

24/7 online order management application – continuous online access to your orders, their current status, files and history.
Wholesale prices – individually assigned partner prices for products and services, including printing.
Online print configurator – create custom-printed products for your customers.
Overview of all orders – orders and their current status in one account.
Order details – quantities, prices, print designs, payment details, deadlines and delivery information.
Order communication – messages, questions, replies and attachments stored directly with the relevant order.
Artwork files – print designs and files assigned to a specific order.
Order history – an overview of changes and individual order statuses.
Repeat orders – use a previously completed order as the basis for preparing a new one.

1. How to become a business partner

Advertising agencies, distributors, wholesalers, promotional products dealers and other professional buyers can apply for a partner account.

1. Complete the registration form

Enter the required company and contact details in the registration form.

2. We verify your company details

We verify the registration before activating the partner account. A partner account is not a standard customer account and is intended for professional buyers.

3. We activate your partner account

Once your registration has been approved, you will gain access to partner pricing and partner account features.

4. Log in

After activation, you can log in and use partner pricing, the configurator and the order management application.

Already have a partner account?

2. Who the partner account is for

The partner account is intended for companies and business customers who order products for resale, for their customers, or as part of regular or larger-volume purchasing.

Typical users include:

advertising agencies,
promotional and gift item dealers,
distributors,
wholesalers,
suppliers of corporate promotional products,
other professional buyers.

As our partner, you can quickly:

Create a print design → order at wholesale prices → manage and track the order online → communicate through the application → have the order delivered directly to your customer.

3. Wholesale prices

Each partner account has wholesale prices assigned for products and related services, including printing. Once logged in, the partner works directly with the prices applicable to their account.

The partner account allows you to:

purchase products and services at wholesale prices,
view partner prices immediately after logging in,
work with printing and other service prices assigned to the specific partner account,
see the current price while preparing a standard order without having to request a separate quotation in advance,
place repeat orders under the terms assigned to the partner account.

For non-standard promotional printing requirements – for example an unusual print area, special positioning, a combination of several technologies or a specification outside the standard options – the price can be calculated individually.

4. Order overview and management

After logging in, the partner has access to an application providing an overview of their orders.

The order list shows key information and the current status of individual orders. Orders can be searched and filtered, for example by status, customer or other available parameters.

For individual orders, the system records in particular:

complete communication (online chat) relating to the print order,
current order status (preparation/production/dispatch, etc.),
order identification,
order date,
product ordered,
quantity,
price.

Opening a specific order displays its full details.

5. Order details, artwork files and communication

Each order has its own detail page in the application, bringing together all information relating to that specific order.

Depending on the processing stage, the partner can find, for example:

products ordered and quantities,
order price,
order status,
print design previews,
related files,
payment information,
deadlines,
delivery address,
dispatch information,
order progress history.

Order communication

Communication between the partner and Metrie also takes place directly within the relevant order via chat.

all communication relating to the order is kept within the application in one place – no searching through emails.

This is where you can discuss, for example, the artwork, print-ready files, requested changes, deadlines or other questions relating to the order.

Messages and attached files remain stored with the relevant order. This allows the partner to retrieve previous communication together with the other order information.

Order history

The order detail also records its progress and status changes, making it possible to review the stages the order has passed through.

6. Custom-printed orders

Partners can prepare custom-printed products using the online configurator.

Procedure:

Select the product and quantity.
Select the required print areas.
Upload a logo or image in PNG or JPG/JPEG format, or create your own text directly in the configurator.
Adjust the position and size of the individual design elements.
Check the configuration and price and add the product to the Cart.
If you have professional artwork files in SVG, PDF, AI or EPS format, you can attach them in the Cart. Uploading them is optional.

Once the order has been created, it is available in the partner application, where its further progress can be tracked.

Podrobný postup práce s konfigurátorem je popsán na stránce How to create your own custom print.

7. Repeat orders and larger production runs

The partner account and online order management application retain previous orders together with the associated information. For a new order, the partner can therefore use a previously completed order as a starting point without having to search again for the original specifications, artwork or communication.

The application allows you to:

return to any previous order and view its complete details,
reorder the same product with the same print,
use a previous order as a basis and modify it – for example by changing the quantity or artwork,
repeat regular orders for the same customer,
retrieve the artwork files and print designs used for the original order,
view prices, quantities, delivery details and order progress,
continue previous communication, which remains stored directly with the relevant order.

Order history, artwork files, changes and communication therefore remain together in the partner application and are also available when preparing future orders.

Podrobné informace jsou uvedeny v Custom Printing FAQ.

8. Custom manufacturing and non-standard requirements

If you require a different size, specification or a product that is not available in the configurator at all, we can adapt a range of parameters to your requirements. We manufacture folding rulers, rulers and other wooden products ourselves, which means we can also produce non-standard and custom-made versions for B2B orders. Below is an overview of the modifications and custom manufacturing options we can offer.

This may include, for example:

modifying a standard product by changing the material of one or more components,
non-standard dimensions or specifications,
a specific surface finish,
a different print area or printing method,
non-standard scales,
larger production runs,
combined orders in a coordinated design (e.g. pencils + folding rulers in the same custom colours),
a completely new product based on individual specifications.

Custom manufacturing options always depend on the specific product, required modification, material and quantity. Not every modification is feasible for every product, so we assess each non-standard request in terms of production and technical feasibility.

To assess a custom request, please send us:

a description of the required product or modification,
the expected quantity,
the required dimensions and specification,
requirements for printing, colours or markings,
where applicable, a drawing, photograph, artwork or other available reference material.

We will review your requirements and let you know whether production is possible and under what conditions. If the requested specification cannot be manufactured, we will explain the specific limitations and, where a suitable solution exists, propose a feasible alternative. For new or substantially modified products, we can prepare samples before series production to verify the final specification.

Contact for business partners

For standard custom-printed products, you can check the price and create an order directly in the configurator.

Contact us for larger production runs, regular purchasing, non-standard products, custom manufacturing or requirements that cannot be entered in the configurator.

Email: [email protected]

Phone: +420 606 766 253